Organisers who have made reservations and bookings via the Suntec Online platform, please refer to the below FAQ for assistance:
1) Will I receive my room number in advance?
Rooms will be allocated based on booking requirements and your room number will be confirmed at the point of check in
2) Will my room number change?
Room allocations will only be confirmed at the time of check in. Room numbers do not change after check in
3) Who can I speak to regarding Suntec Online?
Our Essential Virtual Assistance (EVA) can respond to most of your queries, if you still have further queries please contact our Suntec Online team can be contacted at 9711 9598. Operating from 9am to 5pm, Monday to Friday.
4) Can I come for a site visit if I made a booking online?
As specific room allocation is only assigned on the event day, a site visit can be arranged but the room shown will be an example only and subject to change.
To make a room booking reservation, please click here.