Loading Bay Access

Event organisers should note that only commercial vehicles such as vans and lorries are permitted into the loading bays. To access the loading bay, turn in from Nicoll Highway as indicated on the map below: 

Dedicated loading bays are made available on level 4 and level 6 of the Centre. Suntec Singapore reserves loading bays for goods vehicles such as vans and lorries only.

Drivers should note the following height safety clearances when accessing the respective loading bays:

• Level 2 – 3m*
• Level 3 – 3m*
• Level 4 – 4m* 
• Level 6 – 4m*
  

* Organisers should note that the internal door height within the Centre may differ from the loading bay height stated above.

Vehicles are only permitted to use the bays for loading/unloading activities for a maximum duration of 20 minutes per vehicle. For safety reasons, storage of items is not allowed unless permission is granted in advance. To apply for storage, please use AP-012 Loading Bay Storage Permit.

For safety reasons, Organisers should take note that vehicles are not permitted to park on the spiral or vehicular ramps that lead into the exhibition halls at Levels 4 & 6.

Loading-bay allocation will be reflected in the licensing agreement and event organisers should share this information with all delivery contractors and freight forwarders prior to the event. Suntec Singapore can only accept delivery of items during the licensed period. Delivery companies and freight forwarders attempting to access loading bays before or after the licensed period will be declined entry.

Suntec Singapore allows all delivery and freight forwarding companies using goods vehicles to access loading bays. Large and heavy items that cannot be pushed on a trolley (and require the usage of a forklift or pallet jack) should be moved by an official freight forwarder only. For a list of official freight forwarders, please refer to Partners Guide.

Loading Bay Clearance

At the loading bay gantry, the driver must provide the following for verification and security purposes:

1) A valid ID (i.e. identity card, driver’s licence, passport)

2) Full name of the event

*Note: A picture of the vehicle licence plate will be taken before entry into the loading bay.

Delivery companies and freight forwarders attempting to enter the loading bays prior or after the licensed period will be declined at the gantry. Drivers who are unable to provide the above documentation will be declined entry.

Drivers should note the height safety clearances when accessing the loading bays. Here are the height restrictions:

• Level 2 – 3m *
• Level 3 - 3m *
• Level 4 - 4m *
• Level 6 - 4m *
  

* Organisers should note that the internal door height within the Centre may differ from the loading bay height stated above.

For more information on loading bay and move-in/out procedure, see: 

• Loading Bay - For Events Taking Place at Level 1
• Loading Bay - For Events Taking Place at Levels 2 & 3
• Loading Bay - For Events Taking Place at Level 4
• Loading Bay - For Events Taking Place at Level 6

For technical specifications such as height and width of the loading bay ramps, doors and location of freight doors, please refer to Technical Guide [Venue].

For more information on loading bay management, see Loading Bay Management